Frequently Asked Questions
Everything you need to know about your TrueHealthic shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination, usually ranging from 10-21 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to initiate a return and receive a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are your fabrics sustainably sourced?
Yes, TrueHealthic is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to ensure our products are as kind to the planet as they are to your skin.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress.